engageRE Tech Assist Team

Setting Up A Custom Domain Name

April 17, 2019 by engageRE Tech Assist Team

Setting up a custom domain is an advanced skill, especially if you are using your domain for email. Please review the video below for instructions on setting up a custom domain. NOTE: If you are using your domain name for email, doing this incorrectly will disrupt email flow.

Note: If you have are using your domain for email or are uncertain of how to proceed with this process, you are urged to reach out to techassist@engageremarketing.com before making any changes to your settings.

Adding the Explore Places Row to Your Homepage

March 6, 2018 by engageRE Tech Assist Team

One major benefit of a WordPress Premier website is your ability to create and display easy-to-use community searches that help your visitors search quickly for properties by area or type.

You may have noticed that many sites have an area for displaying searches that looks like this:

This is called the Explore Places to Live widget, and it is populated with SEO searches.

If you do not have one already on your homepage and would like one, the process is pretty simple:

1. Identify up to 12 SEO searches that you would like to feature. You should see your existing searches listed out on your Explore Places to Live page, found in your menu at the top of your website.

If you do not see an Explore Places to Live page in your menu, you probably do not have any SEO searches. In this case, you'll need to start by creating some with SEO Presto. Be sure to pay close attention to our tips on how to name your searches.

2. Contact us at premier@engageremarketing.com to request that we add the Explore Places to Live widget to your homepage. Be sure to list out your 12 searches.

Note: The widget uses a featured image for each search. If you do not provide us with your own images, we'll use stock photos of our choosing.

There are many sources available for finding images to use on your site. Unsplash and Pexels are great sources of free images, and there are always paid sites like Shutterstock and iStock. You are also welcome to choose images from our gallery. Whatever you submit should be usable at dimensions of 300 pixels by 200 pixels.

To make things easier, you can submit new images to us using the Submit a Photo, PDF, or File form.

SEO Presto

Seller’s Report (video)

November 19, 2017 by engageRE Tech Assist Team

NOTE: This article applies ONLY To:

This video reviews one of engageRE's most popular features- the Seller's Reports. This is a valuable tool for your sellers and should also be a part of every listing presentation!

In early November, the platform vendor made significant changes to the Seller Report. The short video above reviews the process to create a Seller Report, highlighting the new features. Updates include:

Agents can enter partial contact information when searching and selecting the contact(s) to receive the report.
Agents can attach a Saved Search to determine the nearby properties as an alternative to the preset radius search. The closest ten properties will display under the new expanded Market Summary section which now includes active, pending and sold listings when available.
The Online Seller Report Summary is now an editable text area so the agent can add a custom message.
Agents now have the ability to set an Email Frequency specific to the individual report. The report will still go out on Monday, but you can now tailor the report frequency for each customer.
Agents can choose to stop sending the individual report when the listing goes either Pending or Sold.

Frequently Asked Questions

Q: Will my existing seller reports, created under the previous version, still go out?

A: Yes, the reports will continue to out on the same schedule as before, with the new report format.

Q: Can I still send an individual report to an email address, without enrolling them in the recurring report?

A: Yes and no. You can send an individual report to all contacts who are enrolled for that report. However, each recipient must be a contact in the LeadStreet system – sending to ad hoc email addresses is no longer supported.

Q: Do the emailed reports work on a mobile device?

A: Yes and no. The emailed reports should display on all devices, however, some of the information is too detailed for effective use on a mobile device, and will need to be viewed on a tablet or laptop.

Q: Will my setting changes be automatically saved?

A: No. Auto-save is no longer supported. The Save button must be used after making changes to any settings on the report.

For more details, see Online Seller Report.

Basic Site Builder (webinar)

August 20, 2017 by engageRE Tech Assist Team

In this webinar, we reviewed basic Site Builder functionality. Topics covered included: create a basic home page; update home page header images and color scheme; and add/modify menu items.

Intermediate Site Builder (webinar)

August 19, 2017 by engageRE Tech Assist Team

In this Intermediate Site Builder webinar, we covered a variety of topics for adding internal content to your website. This 60 minute video contains the webinar presentation, followed by Q&A.

Design Center Automation (NE/IA)

August 16, 2017 by engageRE Tech Assist Team

NOTE: This article applies ONLY To:

Thank you to everyone who attended the Design Center Automation Webinar. See below for the webinar recording, as well as supplemental information.

An Important Update

A recent update now allows Design Center Automation to publish videos to personal YouTube channel, in lieu of the region channel. Learn more in this Tech Assist article.

FAQs

Here are links to the Design Center FAQ entries that specifically relate to automation: