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Home > Format: FAQ

The New MAX/Center (Webinar Recording)

March 22, 2019 by engageRE

MainStreet is gone. MAX/Center has changed. What's going on?

Watch this webinar recording to understand the most important changes that impact you and how you use RE/MAX tools.

Related Articles & Resources:

  • MAX/Center Overview (Video)

Filed Under: Mid-states Dixie Region, The Tech Assist Blog Tagged With: Format: FAQ, Format: Video, Skill: Beginner, Topic: Profiles

Introduction To Design Center Automation (webinar)

August 15, 2018 by engageRE

Examples Of Marketing Materials Produced By Automation

LeadStreet Just Listed ePostcard
LeadStreet Just Listed Flyer
LeadStreet Just Listed Postcard
LeadStreet Property Website
LeadStreet Virtual Tour 1

FAQs

Here are links to the Design Center FAQ entries that specifically relate to automation:

  • Where can I find links to projects I've hosted, or for projects that were auto-created and hosted for me?
  • How do I make changes to a project I've already created, or a project that was auto-created for me?
  • I've changed the text in the listing on my listing site. How do I update the text in the Design Center projects that were auto-created for this listing?
  • I've changed the photos in the listing on my listing site. How do I update the photos in the Design Center projects that were auto-created for this listing?
  • I added a listing to my MLS today. When will projects be automatically created for the listing?

Filed Under: Central Region, Detroit Region (SEMI), engageRE Region (eRE), Michigan Region (MI), Mid-states Dixie Region, The Tech Assist Blog Tagged With: Format: FAQ, Format: Webinar, Skill: Beginner, Topic: Design Center Automation

Design Center Automation (NE/IA)

August 16, 2017 by engageRE Tech Assist Team

 NOTE: This article applies ONLY To:

   

Thank you to everyone who attended the Design Center Automation Webinar. See below for the webinar recording, as well as supplemental information.

An Important Update

A recent update now allows Design Center Automation to publish videos to personal YouTube channel, in lieu of the region channel. Learn more in this Tech Assist article.

FAQs

Here are links to the Design Center FAQ entries that specifically relate to automation:

  • Where can I find links to projects I've hosted, or for projects that were auto-created and hosted for me?
  • How do I make changes to a project I've already created, or a project that was auto-created for me?
  • I've changed the text in the listing on my listing site. How do I update the text in the Design Center projects that were auto-created for this listing?
  • I've changed the photos in the listing on my listing site. How do I update the photos in the Design Center projects that were auto-created for this listing?
  • I added a listing to my MLS today. When will projects be automatically created for the listing?

Filed Under: Central Region Tagged With: Format: FAQ, Format: Webinar, Skill: Beginner, Topic: Design Center Automation

Phishing FAQ

January 3, 2017 by engageRE

What is phishing?
Phishing is the activity of defrauding an online account holder of personal information by posing as a legitimate company. A phishing scam is delivered by means of an email that appears to be from a legitimate source such as your bank, credit card company, or in our case, RE/MAX or engageRE.  The phishing email will encourage you to click on a link in the email in an attempt to obtain sensitive information such as usernames, passwords, and credit card details by disguising as a trustworthy source.

How can I recognize a phishing email?
The subject of the email will generally be worded to create concern or a sense of urgency, and the email will contain a link to what appears to be a legitimate website that you often access. The text of the email might ask recipients to validate their email addresses and/or verify their MainStreet password. NOTE: neither engageRE nor RE/MAX will ever send you an email to request or validate your password!

Another form of phishing scam comes as an email from a familiar source, requesting to share a Google Doc with you. The message contains a link that adds applications to your Google account which allow unwanted access to the account.

I’m fairly sure I’ve been compromised. What should I do now?
If you have clicked on any links in a scam or phishing email, that may have enabled the scammer to either install malware or crack your email password. You might have also provided your User Name and Password inadvertently. Please run PC protection software on your computer, change your MainStreet password, and change your email password, in that order. Make sure you use a new, original password.

You may also want to take the following steps:

  • Run an anti-virus software such as Norton.
  • Change all passwords that might have been used recently. Use a new, original password
  • Email your contact list and inform them that you did not send any emails with links. Inform them that if they have already done so, they will need to take the above steps as well.
  • If you have are concerned that you may have fallen prey to a Google Doc scam, visit this Google resource to repair your account.

Where can I find more information online?

    • Visit the Federal Trade Commission, Consumer Information, Phishing web page
    • RE/MAX eCare Bulletin

    .

Filed Under: Central Region, engageRE, engageRE Region (eRE), LeadStreet, Mid-states Dixie Region, The Tech Assist Blog Tagged With: Format: FAQ, Format: Tech Tips, Skill: Intermediate

FAQs and Help Documents

October 26, 2016 by engageRE

Leadstreet Help Documents

    1. Agent Photo: Add or Replace
      Download Now
    2. Manage a Team Account

Filed Under: Archive, Central Region, engageRE, engageRE Region (eRE), LeadStreet, Mid-states Dixie Region, Uncategorized Tagged With: Format: FAQ, Format: Tech Tips, Skill: Intermediate

FAQs for Office Admins

October 25, 2016 by engageRE

 NOTE: This article applies ONLY To:

      

  1. Reassign Clients from a Deleted Agent
    Download PDF
  2. Update Agents Photos in LeadStreet
  3. Create a Team in LeadStreet
  4. Manage a Team Account in LeadStreet

Filed Under: Central Region, LeadStreet, Mid-states Dixie Region, Uncategorized Tagged With: Format: FAQ, Format: Tech Tips, Role: Owners Managers & Admins, Skill: Intermediate

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© Copyright 2019 real.leads, inc.

engageRE is a trademark of real.leads, inc. LeadStreet is a registered trademark of RE/MAX, LLC. Other trademarks are the property of their respective owners