Testing Notifcation Delivery
In order to test delivery of MAX Tech notifications, you can send test messages to yourself using the following procedure:
- Log into MAX Tech. Go to Connect.
- Click on the gear icon in the top right hand corner to access connect settings.
- On the Connect Settings page, click on the test icon in the right hand corner that's labeled "Send MAX test messages"
- Verify that sample notifications were received to all your contact entries.
Download The MAX Tech vCard
In order to facilitate email delivery, we recommend that you download a vCard under Connect Settings using the icon in the top right labeled Download MAX Tech Contact Info.
Troubleshooting Junk Mail Issues
To ensure delivery of MAX Tech emails, please add firstname.lastname@example.org to the contact list and/or your safe sender list in your email client.
In order to find emails that have been sent from MAX Tech, you may need to check your junk mail or other email filtering to ensure emails have not gone into those spam filters. Email clients vary on the way they organize junk mail, but many contain a Junk Mail or Spam folder.
The Gmail web interface and email client have categories of Social, Promotions, and Updates where emails are often automatically sent by Gmail to try and organize your inbox. Make sure to check these locations for your MAX Tech emails. If you find the message in one of these categories, you can select it and choose “Not Promotions” in order to get the emails delivered into your inbox directly.