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engageRE is a trademark of real.leads, inc. LeadStreet is a registered trademark of RE/MAX, LLC. Other trademarks are the property of their respective owners

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Welcome To The Tech Assist Blog

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Welcome to the engageRE Tech Assist Blog. This is an online resource for all things engageRE. Use the links below to get to the section of interest or just start reading down through the posts.

Please submit suggestions of topics you would find of interest.

Getting Started
How-to Videos
The How & Why
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From The Community

Getting Started with engageRE for RE/MAX

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 NOTE: This article applies ONLY To:

   

Welcome to engageRE!

To complete account setup, you should now do the following:

Accessing Your Account.  The new URL you will use to access the  Agent Portal  (formerly known as LeadStreet) is http://www.engageremarketing.com/SignIn. Use your Mainstreet login as you normally would to sign in. Make a note of this URL and save it as a bookmark or shortcut. This is your primary way to access your account - not through Mainstreet.

Check Your Website. While working in the Agent Portal, click the View Website link within the Sitebuilder area.

Check Your Website Domains. If you previously used [yourusername].remax-ny.com  as the primary address for your site, that has changed to [yourusername].engageREagent.com.  Better still, we strongly recommend that you register and start using a custom domain. You can learn how to do that by watching this video.

If you have a custom domain pointed to your site, it is important that you verify what "name servers" you used with your domain registrar (the place you purchased your domain). For more information, read this Tech Assist article.

Point To Your Premier Website From Your SPAW. Your profile on remax.com (aka SPAW) contains a link to "Visit My Personal Website". You can point this to your Premier website by following these simple instructions.

  1. Log into the NEW LeadStreet via MaxCenter (www.maxcenter.net) using the steps below:
  2. Log into MaxCenter (www.maxcenter.net) using your remax.net User name and Password.
  3. In MaxCenter, Click on the box that says "LeadStreet Powered by Homes.com"
  4. You are now in the New LeadStreet.
  5. In LeadStreet, click on Apps  on the top center of the page, then on "My Profile".
  6. Click on the "Contact Info" tab and scroll down to the "Online" section, add your website address under "Website URL".
    Click  Save.

Setup Lead Forwarding From RE/MAX. Leads from the RE/MAX brand websites (e.g. remax.com, etc) are offered through LeadStreet by Homes Connect. You can automatically forward the leads you accept to engageRE. Watch this video for instructions.

You will notice that engageRE is packed full of new upgrades (including Mobile Responsive Experience, Search 3, new features in the CRM, and an option for WordPress) among others.  Visit the What's New and Different! section of the engageRE website.

The support and education resource available to help you is engageRE Tech Assist . To reach out to the Tech Assist team, or to learn more from our online resources and training, visit the Tech Assist area of the engageRE website.

Setting The Name Servers For Your Domain

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Name servers are the settings on a domain (i.e. www.remax.com) that point it to a specific website provider like Reliance, Homes, or Placester.

To use a domain with an engageRE website, specific name server entries area required. You should contact the support department of your registrar (GoDaddy, Network Solutions, etc.) and ask them to update your domain name(s) to use ns1.engageREdns.com and ns2.engageREdns.com as primary and secondary name servers, respectively.

IMPORTANT: If you are also using your domain name for email (e.g. yourname@domain.com), please contact TechAssist before proceeding with the changes below.

If you would like to attempt to do this yourself, we have step-by-step instructions available for GoDaddy and Network Solutions below.

For Domains Registered With Go Daddy

Do the following:

  1. Log into www.godaddy.com.
  2. Click on your name in the top navigation bar, and click on the “Manage Domains” option.
  3. Click on the domain name, which will bring you to Domain Details page.
  4. In the name server section, click on the “Manage” link.
  5. Click on the “EDIT NAMESERVERS” link.
  6. Update the name servers to ns1.engageREdns.com and ns2.engageREdns.com.
  7. Click Ok and Submit.

For Domains Registered With Network Solutions

Do the following:

  1. Log into www.networksolutions.com.
  2. Within Account Manager, select My Domain Names.
  3. Select the domain name you want to change and select Manage.
  4. In the green box, select Change Where Domain Points.
  5. Select Domain Name Server (DNS).
  6. Under Specify Domain Name Servers section, type in  ns1.engageREdns.com and ns2.engageREdns.com.
  7. Select Continue, then Apply Changes to accept changes.

Please Note: DNS changes may take 24 - 36 hours to update throughout the Internet.

Related Articles:

Setting Up A Custom Domain Name (video)
Custom Domain 101
Should I purchase more than one domain name for my website?
Should I Have More Than One Website?
My custom domain name is setup. What’s next?
Promote your site!

© Copyright 2019 real.leads, inc.

engageRE is a trademark of real.leads, inc. LeadStreet is a registered trademark of RE/MAX, LLC. Other trademarks are the property of their respective owners