These two videos explain the process of adding or updating the agent photo on your website for agents in the corporate owned regions (LLC). The first video is for agents, and the second video explains the process for making agent updates if you are a broker or admin. If you are with an Independent Region, refer to these instructions.
Add or Update Agent Photos (video)
These two videos explain the process of adding or updating the agent photo on your website for agents in the Mid-States/Dixie and Central regions (AL, MS, LA, KS, MO, AR, OK, NE, IA). The first video is for agents, and the second video explains the process if you are a broker or admin. If you are with a Corporate Owned Region, refer to these instructions.
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Creating A Team In LeadStreet
Teams are a powerful capability of Leadstreet. In this series, learn about creating team accounts and websites.
NOTE: This article applies to office managers or admins ONLY.
Watch or download the quick learn presentation below to learn how to:
- Create a team account
- Assign a team leader
- Add more team members
Customizing joinremax.com to Your Office
RE/MAX has created a create online agent recruiting tool at www.joinREMAX.com. And as a bonus - you can personalize the "Contact Us" section to reference your office's information.
To use the feature, do the following:
- Sign into MaxCenter with your RE/MAX credentials (office admin, manager or owner).
- Select the Recruiting + Retention tile. On the next page, choose the Customize joinremax.com tile.
- Complete the slide-in form with your office recruiting information. For the URL Name field, choose carefully - this will become a part of your personalized URL and you typically would not want to change it once publicized.
- Click Save Changes.
You can preview your personalized site by clicking the to link shown on the screen.
Adding A Personalized joinremax.com Page To Your Website
Using Site Builder:
- Sign into the LeadStreet account that manages your office website.
- Go to SiteBuilder > Content > Pages, scroll down to the appropriate top level menu list and click Add Link.
- Complete the Add Link form, entering your personalized joinremax URL (created above) in the URL field. Make sure and choose "http://" as the type.
- Submit the form.
Using WordPress:
- Sign into the WordPress account that manages your office website.
- Go To Appearance > Menus.
- Open the Custom Links panel, and enter your personalized URL (created above) and the appropriate Link Text. Click Add To Menu.
- Drag the newly created menu item (at the bottom of the menu outline) to the desired position on the menu.
- Click Save Menu.
Publishing Videos From Design Center To A Personal YouTube Channel
A recent release to Design Center enables you to publish videos directly to a personal YouTube channel - either through Automation, or manually from Design Center.
You can link to to your personal channels from the Profile App Authorization page in Design Center:
Here are business rules around the enhancement:
- Once linked, videos are posted to the agent’s channel and no longer to the company channel.
- Posting to the agent channel is effective after they have linked, but would not change videos that have already been posted to a company channel.
- Linking to a personal channel will apply to all videos posted to YouTube through Imprev, both those automatically created as well as those created by agents.
- If the agent doesn’t link to a personal channel, the videos are posted to the company channel where a company channel exists (i.e. all automation clients that include a YouTube video in their automation).
- If videos were previously being posted to the agent channel instead of the company channel, their Design Center account will be automatically linked to their personal channel and no action is needed.
- After linking to a personal channel, agents can unlink to post to the company channel.
Maintaining Agents Within Your Office
For Office Administrators Of The Mid-States & Dixie Regions ONLY.
The RE/MAX system has numerous services and applications that need to be maintained as information changes with individual agents.
Adding A New Agent
Step 1: Establish RE/MAX Identity
Every agent must first be identified by RE/MAX Membership. Therefore, to add an agent, start by creating a profile for them within iFranchise.
Once submitted, this information will automatically be transmitted to the region and to RE/MAX, LLC for processing.
Step 2: Register MainStreet Profile
Every RE/MAX affiliate has a MainStreet profile, which includes their personal @remax.net email address. That is setup when the agent receives a MainStreet registration email from RE/MAX via their personal email account (the email address entered into iFranchise as their personal Email - not their RE/MAX Email). The agent should look for the registration email on the business day after the iFranchise profile is completed. NOTE: this email will come from "ecare@remax.net" - agents should make sure and check their junk mail or spam folder and add that address as a safe sender.
The affiliate must complete the online registration process to choose their remax.net email and RE/MAX password, which provide access to all the online tools like LeadStreet and Design Center.
Once this step is done, their @remax.net email should be working and they should have full access to MainStreet.
Step 3: Activate And Setup Their Accounts
The day after their MainStreet profile is created, the affiliate's personal accounts in the RE/MAX Tech package should be activated, including LeadStreet and Design Center.
Most all services and applications are accessible through MainStreet at www.remax.net. Agents should sign in with the remax.net email address and password (setup in Step 2 above).
- To access LeadStreet, agents should click the "My Leads" icon along the left side of the page.
- To access Design Center, agents should choose Design Center from the Marketing menu.
Each agent should follow the setup instructions shared in the Tech Assist article New Agent Training.
Updating Agent Information
Once accounts are created, updating information must be done in many of the systems independently.
Adding/Changing A Photo
When adding or updating the photo for an agent - this must be done in eConnect (by logging into MainStreet and clicking MY REGION), as well as Design Center and LeadStreet. Each platform has different requirements for the photo and should be updated separately. Changes made through eConnect should automatically appear on MainStreet and RE/MAX.com.
Updating Contact Information
Like photos, changes in contact information (name, phone numbers, email addresses) need to be made in eConnect (by logging into MainStreet and clicking MY REGION) as well as Design Center and LeadStreet.
Placing An Agent On Leave Of Absence
To place an agent on leave-of-absence, submit an Associate Status Change Form through iFranchise. All of their access will be suspended and they will be hidden from the various rosters and will be ineligible for leads in LeadStreet.
Agents are returned to active status by repeating this procedure. All accounts will be reactivated with their settings unchanged.
Removing An Agent
To terminate an agent's affiliation with your office, submit an Associate Status Change Form through iFranchise. Each account within the RE/MAX Tech package (including LeadStreet and Design Center) will be deactivated automatically from there.
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